Registrations are now open for the 23rd Annual Service Management Conference, 29-30 March 2022, to be held at the Hilton Brisbane.

Please see below the registration prices for 2022. Register now to secure your spot at early bird pricing and save up to $300! Full registrations include entry to the itSMF Australia Gala Awards Dinner at City Hall on Day 1, Welcome Reception on Day 1, and Closing Drinks on Day 2.

Discounted rates are available for current itSMF Australia members. For information on membership please visit:




Early Bird (Ends 28 February) Standard
Member Full Registration $1590.00 $1890.00
Member Full Registration (Group Discount  5+) $1431.00pp $1701.00pp
Non-Member Registration $1950.00 $2200.00

Cancellation Policy
All cancellation or alterations must be put in writing to the Service Management 2021 Professional Conference Organiser at A cancellation fee of $100 will apply to registrations cancelled before Friday 11 February 2022. No refunds will be made in the 45 days prior to the conference.

As you will be incurring considerable expense when attending this event, it is strongly recommended that you take out an insurance policy of your choice when booking your travel arrangements.

Disclaimer of Liability
The Organising Committee, including the Service Management Professional Conference Organiser, will not accept liability for damages of any nature sustained by participants or their accompanying persons or loss of or damage to their personal property as a result of the meeting or related events.