WORKSHOPS ANNOUNCED!

Attend yourself or send your team to get a skill upgrade on topics such as Agile, Lean IT and DevOps; SIAM; Building IT relationships; and various styles of leadership!

View all workshops

Held at the Sofitel Brisbane Central in Brisbane on Wednesday 17th – Thursday 18th August, Service Management 2016 will be itSMF Australia’s 19th annual conference. Attracting speakers and delegates from across Australia and internationally, Service Management 2016 will see approximately 500 ITSM professionals gathered in Brisbane.

Over the course of the past two decades, itSMF Australia has established its annual conference as the preeminent learning and networking opportunity for the Australian Service Management industry. Attended by a diverse crowd of national and international ITSM professionals, and attracting the attention of Australia’s leading businesses, this conference is where innovation sparks and new relationships are forged across the industry and beyond.

 

 

 

Service Management 2016 will address the theme Shake I.T. Up.

  • 2 days
  • 3 parallel sessions
  • 50+ speakers
  • 500 ITSM practitioners
  • A must-attend Gala Awards Dinner
  • Internationally recognised keynote speakers
  • A pre-conference workshop day for in-depth learning

NEW SPEAKERS ANNOUNCED!

With expertise ranging from IT strategy to innovation psychology, complexity theory to magic, these seasoned speakers are set to impress.

VIEW SPEAKERS HERE

Speaker submissions are now closed

Thank you to those who submitted to be a part of Service Management 2016!

A community-led and industry-leading ITSM event

Service Management 2016 is created by and for the most engaged members of our community. itSMF Australia is committed to fostering best practice across the industry, and has been working with its members and the community at large to develop an event that responds to the constantly changing technology landscape and delivers tomorrow’s ITSM leaders.

In 2015 there were a number of major changes introduced, one of the most important being the program design process, which was led by a team of the most engaged volunteers in the community. Like 2015, the conference program for Service Management 2016 will be drawn from an impressive pool of abstracts, using an anonymous online submission system open to all ITSM professionals, assessed and selected by a volunteer committee of Reviewers.

 

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