24 years of community learning, sharing and networking

In 2022, the itSMF community will hold Australia’s 23rd Annual Service Management Conference at the Hilton Brisbane.

Established over two decades as the Australian learning and networking epicentre of everything IT Service Management and beyond – Service Management 2022 is a Conference for thinkers and agents of change.

Attracting delegates and influential speakers from across Australia (and the world), Service Management 2022- The Future is Now, will explore how we evolved through times of crisis into the new normal and how we stride into the future of the next normal with the Australian ITSM industry – with insight and innovation!

Register now to secure your spot and save up to $300!

You can complete your early bird registration and book accommodation via the conference website.

Early Bird Registration Rates (ends 4 February 2022)

itSMF Member $1,590 (standard fee $1,890)
itSMF Corporate Member Group* $1,431 (standard fee $1,701)
Non-Member $1,950 (standard fee $2,200)

*The group registration rate is only valid to itSMF Corporate Members who book 5 or more registrations.

All prices are in Australian dollars and inclusive of GST.

Attend the environmentally safe Service Management 2022 to experience:
  • 2 days rich with mind-expanding sessions of transformation and adapation

  • Stand-out presentations from distinguished keynote and invited speakers
  • A closer look at what’s new and emerging from industry-leading exhibitors

  • A glamourous Gala Awards Dinner
  • Countless formal and informal networking opportunities

Key Dates

Date Topic Action
September 2020 Speaker Submissions Open View Guidelines Here
Submit Here
30 March 2021 Earlybird Registration Opens Register Here 
23 March 2021 Award Nominations Open View Overview Here
30 April 2021 Speaker Submissions Close
May 2021 Speakers Shortlisted & Notified
June 2021 Program Revealed View Preliminary Program
4 February 2022 Early Bird Registration Close
4 February 2022 Award Nominations Close
29-30 March 2022 Service Management Conference 2022

Thank you to our current partners: