A volunteer reviewing team of 40+ ITSM practitioners from all corners of the country kindly help to give feedback, shortlist and rate the submissions to help create a truly outstanding conference program. Once the submissions are received the team of reviewers start anonymously reviewing each submission. You may receive an email from the online portal providing you with comments regarding your submission. Based on the comments you may choose to edit your submission which can be done at any time until 5pm AEST on 29 April 2019. If you wish to send a direct reply back to the reviewing team, please email this to the Service Management 2019 Conference Secretariat and this will be passed over on your behalf.
Remember it is entirely up to you if you take on the feedback but remember any changes you wish to make must be updated in the submission itself, NOT in the comments. Submissions received early have been favoured in the past, which suggests that feedback helps to improve your chances of acceptance!