LogMeIn Rescue is a remote support solution that enables companies to serve employees across channels, platforms, and geographies. With Rescue’s rich feature set and banking-grade security, companies can safely deliver best-in-class support to internal teams across all systems and devices.
With Rescue Lens visual support, IT can literally see issues, speeding resolution, increasing efficiency, and reducing technician field calls.
Rescue customers have seen positive results across the board including: an average increase of 23% first call resolution, a 15% reduction in escalated support tickets, and a 10% reduction in average handle time.
Learn more at www.logmeinrescue.com