Freshworks Inc. is the leading provider of cloud-¬based customer engagement software. Our ITSM tool Freshservice, is a cloud-based IT service desk and IT service management (ITSM) solution built to help teams deliver exceptional support. Freshservice is known for its intuitive UI, ease of use, speed of setup, and great support.


Alemba develops vFire, an IT Service Management application that combines user-focused design philosophy with robust out-of-the-box functionality. With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end ITSM project within your organization.


PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies to develop and deliver market leading exams. We deliver exams across 200 countries, in 25 languages, through our state-of-the-art assessment technology, enabling professionals to reach their full potential and realize life ambitions through learning.


‌AXELOS Global Best Practice is responsible for developing, enhancing and promoting best practice methodologies including ITIL® and PRINCE2®, adopted in more than 150 countries and designed to make both individuals and organizations work more effectively


xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. From the Global 2000 to small workgroups and innovative DevOps teams, organizations around the world rely on xMatters to maintain operational visibility and control in highly complex IT environments. By providing toolchain integrations with hundreds of IT management, security, and DevOps applications, xMatters allows organizations to automate key processes and streamline workflows. xMatters is headquartered in San Ramon, California and has offices worldwide. For more information, please visit www.xMatters.com.


Nexthink is a global leader in digital employee experience management. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.


ILX delivers project, programme & service management learning and consultancy solutions via a blend of multimedia e-learning, simulations, mobile learning, practical workshops and coaching. We have provided best practice learning to more than 500,000 people across 5,000 organisations in over 120 countries.


Be Challenged transforms individuals into great collaborators and more effective team players, helping businesses grow while developing their people.
Be Challenged’s key product partnerships ensure we remain the industry leaders in delivering the latest in experiential team building programs and training workshops. We do this for all group sizes, creating tailored concepts to suit the client’s specific objectives. By using tried and tested philosophies such as DiSC, 5 Behaviours of a Cohesive Team and The Extraordinary Leader to name a few, we provide tools and takeaways for your people to continue to develop.
We work hard each day to inspire people to deliver extraordinary results through the potential of team!


ALC is a leading Australia-based provider of quality training for business and government, since 1994.  Our focus is on best-practice methods and frameworks that help ensure you get the most out of your investment in IT.

  • Information Security (CISSP®, CCSP®, CISM®, CRISC®, SABSA®, ISO 27001, Digital Forensics, Incident Handling, Cloud Computing)
  • Project Management (AgilePM®, PRINCE2®,PRINCE2Agile®, MSP®, P3O®, MoP®)
  • New Ways of Working (Scrum, Leading SAFe®, DevOps, CASM®)
  • Enterprise (TOGAF®, Business Analysis – From Foundation to Diploma levels)
  • IT Governance (COBIT®, CGEIT®)
  • Service Management (ITIL® – All levels)
  • Management and People (BRMP® Business Relationship Management Professional, Change Management, Facilitation)


Become a sponsor of Service Management 2019 to:

  • Connect with Australia’s leading organisations
  • Demonstrate your leadership in the Service Management arena
  • Strengthen relationships within the Australian Service Management community
  • Gain extensive branding opportunities before, during and after the conference
  • Meet and attract high-quality candidates to join your organisation

Your presence as a sponsor at the Conference will confirm your company’s position as an industry leader to a captive audience of up to 400 national and international ITSM professionals, representing a huge range of Australia’s leading businesses.

If you would like your brand to shine at this major ITSM event, click the link to view the Service Management 2019 Conference – Sponsorship Prospectus or email smconference@theassociationspecialists.com.au for further details.