Kathryn has over 30 years’ experience in IT service strategy, management and delivery – working in prominent financial institutions, telecommunication providers plus the public sector.
She thrives at helping organisations innovate to develop and deliver their service strategies. Through the reinvention of IT and the application of a wide range of converging standards, Kathryn is passionate about delivering valuable products and services through the service management community.
With a firm belief in lifelong learning, diversity, collaboration and community engagement, Kathryn holds a number of certifications (including ITIL Expert), is an international speaker plus an active and dedicated member of the itSMF. She is also a longstanding mentor for FITT (Females in Information Technology and Telecommunications).