Janet Holling - Conference Director, itSMF Australia

Janet Holling Photo

Janet Holling is a service and customer focused professional and Service Management practitioner with over twenty years’ experience across public, private and consulting organisations.

She gets her kicks leading effective teams, driving operational improvements and delighting customers and currently works in the role of Senior Manager, Service Management Office for TAC/Worksafe.

Brendan Cullen - Chair, itSMF Australia

Brendan Cullen

Brendan was elected to the itSMF Board in 2016 and has held roles of Secretary as well as Deputy Chair before being elected as Chair in May 2021.

Brendan has over 25 years of experience in the IT Industry and his experience spans a range of industries including Financial Services, Utilities, Government (Police, State Development, Education & Health). Brendan believes in a common-sense approach to IT Service Management applying best practice standards with flexibility that compliments the business drivers.

Brendan became a member of itSMF Australia because he wanted to give back and contribute to the ITSM industry.

Sheryl Kingsley - Executive Officer, itSMF Australia

Sheryl manages the National office and also assists the eight state and territory Branches with over 40 events including Seminars each year. She has many years experience in Administration & Office Management across numerous industries. Sheryl also maintains the Australian & International websites.

Rachel Seaniger - QLD State Branch Chair, itSMF Australia

Rachel has spent the last couple of years working as a Business Relationship Manager for Airservices Australia.  Prior to that she worked as an ITSM Consultant training and helping organisations with their ITSM needs. She is also the Chair for the Qld itSMF Chapter and is hugely proud of its continued success (measured through consistently high attendees at local seminars and great feedback)

The Association Specialists

itSMF Australia has partnered with The Association Specialists for its 24th Annual National Conference in Brisbane.

The Association Specialists is a Professional Conference Organiser with over 30 years of experience, delivering more than 20 large scale conferences annually in Australia and overseas. The TAS team is experienced, dynamic and passionate about delivering high quality events with integrity, transparency and excellence at their core.