The Service Management Annual Awards are itSMF Australia’s opportunity to showcase the practical application of service management best practices and standards and to recognise outstanding contributions made by organisations and individuals.

There are two award categories: Team awards and Individual awards.

itSMF Australia will offer Team awards for:

  • ITSM Project of the Year
  • ITSM Innovation of the Year
  • Enterprise Service Management (ESM) Implementation of the Year

Individual awards include:

  • Champion of the Year
  • Thought Leader of the Year
  • Lifetime Contribution

Key dates

    Week beginning Monday 27th February 2017
    Award Nominations Open

    Week beginning Monday 17th July 2017
    Shortlisted finalists Announced

    Wednesday 23rd August 2017
    itSMF Australia’s 20th Annual Gala Awards Dinner

The awards recognise significant achievements in Service Management in Australia.

View the 2017 Award winners!