A community-led and industry-leading ITSM event

Service Management 2017 is created by and for the Australian ITSM community. itSMF Australia is committed to fostering best practice across the industry, and has been working hard to develop an event that not only responds to the constantly changing tech landscape – but also promotes collaboration and camaraderie in the community.

Service Management 2017 will be itSMF Australia’s 20th annual Conference, held on Wednesday 23 – Thursday 24 August 2017, with a pre-conference Workshop day on Tuesday 22 August, at the Melbourne Sofitel on Collins.

Service Management 2017 is a two-day Conference jam-packed with learning, networking and good old-fashioned fun! Come along and join the robust dialogue on tried and tested frameworks as well as brand new perspectives that are leading the way in IT Service Management innovation.

With forward-thinking topics, new frameworks for thinking and working, exceptional speakers, and invaluable opportunities for networking amidst a collegial, inspiring cohort of service management professionals, Service Management 2017 is unmissable for ITSM practitioners, managers and executives.

Pre-conference Workshop day
Tuesday 22 August 2017

Wednesday 23 – Thursday 24 August 2017

Gala Awards Dinner
Wednesday 23 August 2017

Register for Service Management 2017