Platinum sponsor

Alemba Logo
Alemba is a creative IT Service Management software and consultancy company that is trusted by a rapidly growing number of global enterprises to deliver truly beneficial IT Service Management Solutions.

As the successor to VMware Service Manager (formerly infraEnterprise), Alemba’s vFire IT Service Management Software has inherited over 20 years of knowledge and offers a truly innovative User interface that puts customer experience front and centre.

Gold sponsors

Atlassian Logo
Atlassian unlocks the potential in every team. Our products help teams collaborate, build software and serve their customers better. More than 43,000 large and small organisations – including Citigroup, eBay, Coca-Cola, BMW and NASA – use Atlassian’s tracking, collaboration, communication, service management and development products to work smarter and deliver quality results on time.

Learn about products including JIRA, JIRA Service Desk, Confluence, HipChat, Bitbucket and Stash at

Axios Systems Logo
Since 1988 Axios Systems has been committed to delivering innovative Service Management solutions that help customers improve IT infrastructure & operations. With many thousands of successful on premise and SaaS deployments globally, Axios is a worldwide leader with a 100% focus on Service Management and Business Transformation.

assyst is purpose-built to transform departments across your organisation into profitable business-focused customer service teams. In 2014, assystTM was accredited for all fifteen PinkVERIFY™ ITIL® processes, and was the first technology vendor to do so within a single solution.

For more information visit

CA Technologies' Logo
CA Technologies helps customers succeed in a future where every business—from apparel to energy—is being rewritten by software. From planning to development to management to security, at CA we create software that fuels transformation for companies in the application economy.

With CA software at the center of their IT strategy, organizations can leverage the technology that changes the way we live—from the data center to the mobile device. Our software and solutions help our customers thrive in the new application economy by delivering the means to deploy monitor and secure their applications and infrastructure.

Unisys Logo
Unisys is a global information technology company that applies innovative modern approaches and technologies to mission critical IT operations for many of the world’s largest companies and government organisations.

Unisys’ proven approach to service management, was recognised as a leader in the 2014 Forrester Research, Inc. “Wave” report on ITSM Implementation Service Providers, provides an enterprise-wide framework for delivery of services crucial to the operations of a digital business.

Our innovative solutions include Edge Service Management, a solution that simplifies core Service Management processes and quickly aligns people, processes and technology to improve service delivery while lowering costs.

UXC Consulting Logo
For the 18th consecutive year, UXC Consulting is sponsoring and exhibiting at the annual itSMF conference. We’re looking forward to seeing many new and familiar faces in August. Come and have a discussion about the latest industry trends in business technology, cloud, service integration and management (SIAM), and the effects of hyper-connectivity on service management.

We’ve got a distinct vision of what the future looks like – and how you can build value for your customers. As the only provider to offer comprehensive end-to-end services in service management, we’ve seen it all.

Here’s some thinking to consider in the meantime, we’d love to hear your perspective during the conference.

Silver sponsors

Freshservice Logo
Freshservice is an affordable cloud based IT service desk software that currently serves more than 4000 mid-market and enterprise customers worldwide. Equipped with an intuitive UI and a powerful asset management module, Freshservice is effortlessly customisable and is built on top of ITIL processes.

HP Logo
Big Data changes everything – and HP Software gives you the power to transform it into actionable intelligence, so you can capitalize on new opportunities and solve real problems in the moments that matter. More information about HP Software is available at

Fujitsu Australia Logo
Fujitsu Australia Limited is a leading information and communication technology (ICT) company, offering a full range of technology products, solutions and services with a global presence in over 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

HEAT Software Logo
HEAT Software is a leading provider of Hybrid Service Management (SM) and Unified Endpoint Management (UEM) software solutions for organisations of all sizes. HEAT manages millions of service interactions and millions of endpoints everyday for thousands of leading organisations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions.

Xtraction Solutions Logo
Xtraction Solutions is a product development company that provides dashboard and reporting solutions to hundreds of customers worldwide. Our focus is to provide customers with an easy to use, easy to deploy service management reporting solution that provides visibility into company data to support decisions at all levels in the business and IT without technical or advanced analytical knowledge.

Bronze sponsors

BMC Logo
Service Now Logp

Other sponsors

Sintegral Logp
Solisma Logp
xMatters Logp

Media Partners

CIO Network Logo
Leveraging best practice across organisations in Australia. The CIO Network is an Australian community of senior IT executives from over 40 organisations. We help senior IT executives in Australia to face their most pressing challenges. We bring them together to learn from the best in industry. The insights our members get help them to be more effective and get improved results.

Technology Decisions Logo
Technology Decisions provides busy senior IT professionals with an easy-to-use, readily available source of information, crucial to gaining valuable insight into the meeting place between business and technology. Members have access to thousands of informative items across a range of media channels.

Van Haren Publishing Logo
Van Haren Publishing is one of the world’s leading publishers on best practices, methods and standards. We are the official publisher for The Open Group, IPMA-NL, ITSqc, GamingWorks, ASL BiSL Foundation, IAOP, IACCM, CRP Henri Tudor and PMI NL.

Sponsorship Opportunities

Every year, itSMF Australia’s conference attracts some of the biggest names in Australian service management as speakers, delegates and sponsors.
If you would like your brand to shine at this major ITSM event, please email