What an event!

It was a pleasure to see all of you at Service Management 2015! Many thanks to all those who attended and to the speakers, reviewers, stream chairs, volunteers and sponsors who helped to make the conference a great success.

Speakers’ presentation slides will be available for download very soon – a link will be sent via email to all delegates.

We hope to see you in 2016!
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Congratulations to the winners of the Best Speaker prizes as voted by delegates via the app and conference survey!

Best speaker: Em Campbell-Pretty

Best NEW Speaker: Leanne Siveyer

Well done to our winners and thank you to everyone who cast their votes!

Thank you to those who completed the Service Management 2015 feedback form – the following delegates win prizes!

The winner of a complimentary ticket to Service Management 2016 is Scott Morrison, ESTA.

Well done to the following recipients of signed books from our fantastic keynotes!

  • Gail Ward, Attorney-General’s Department
  • Jason Spruce, SA Power Networks
  • David Low, St John of God Healthcare

  • Janet Holling, Oakton Consulting
  • Johan Neser, Fortescue Metal
  • Andrew Tye, TAFE NSW
  • John Mills, Kinetic IT
  • Michel Semaan, SRWSD
  • Joe D’Intini, Telstra Super
  • Chris Cardillo, Santos Ltd.
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    Congratulations to the winners of the sponsor lucky door prizes!
    • Drone from Atlassian: Sheri Hampson, Woolworths
    • $500 Intercontinental voucher from Axios: Simon Lynch, DP World
    • GoPro Hero4 Camera from Unisys: Jean King-Smith, Commonwealth Bank
    • Fitbit from UXC: Maxine Fairhorn, Griffith University
    • $2,000 worth of training from UXC: Daryl Roos, CrimTrack
    • A bottle of Henshke Red Wine from Solisma: Nick Laggar, Department of Justice
    • iPad Mini from FreshService: Natascha Odorcic, City of Playford
    • Bose Soundlink Mini II from xMatters: Marion Hargraves, AON
    • ScanSnap S1300 Mobile Scanner from Fujitsu: Namal Perera, SAI Global

    Congratulations to the 2015 itSMF Australia Industry Award Winners!

    • PROJECT OF THE YEAR: ANZ Bank
    • INNOVATION OF THE YEAR: Silversix
    • SERVICE DESK TEAM PROJECT OF THE YEAR: Queensland University of Technology
    • WHITEPAPER OF THE YEAR: Anusha Raju
    • SERVICE DESK CHAMPION OF THE YEAR: David Favelle
    • 2015 LIFETIME ACHIEVEMENT OF THE YEAR: Michael Davies

    PLATINUM SPONSOR

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